EFEKTIFITAS SISTEM PENGAWASAN MENGGUNAKAN TEKNOLOGI INFORMASI TURJAWALI PADA PENINGKATAN KINERJA SECURITY PT. SWABINA GATRA

PT Swabina Gatra is one of the service providers in Gresik. In providingthe best contribution to stakeholders while supporting the ongoingnational economic development. PT Swabina Gatra always makesimprovements and strengthens systems, procedures and systemapplications in all business areas in an integrated manner. This studyaims to analyze the effectiveness of the supervision system usingTurjawali Information Technology in improving the performance ofhuman resources (HR) in the Security Work Unit of PT. Swabina Gatra.The background of this study is the challenge of supervising securitypersonnel spread across various regions of Indonesia, which cannot bedone conventionally and manually. By utilizing the Turjawaliinformation technology-based supervision system, the company isexpected to be able to carry out supervision in real-time, efficiently,and accurately. This study uses a descriptive qualitative approach withdata collection techniques through semi-structured interviews anddirect observation. The research informants consisted of 8 informantswho had been selected through purposive sampling. Data analysis wascarried out through the stages of data reduction, data presentation, anddrawing conclusions. The results of the study showed that the use of theTurjawali system had a positive impact on increasing discipline,responsibility, and work performance of security members. Inconclusion, the Turjawali Information Technology-based monitoringsystem has proven effective in supporting the management andimprovement of security personnel performance at PT. Swabina Gatra.Keywords: Effectiveness, Monitoring System, InformationTechnology, Turjawali, HR Performance.