Bridging Bureaucratic Management and Public Policy: Enhancing Public Service Delivery

Bureaucratic management and public policy are two concepts that have become increasingly intertwined with the growth of government organizations. Bureaucratic management is an essential tool for governments to effectively organize their operations, while public policy provides a framework for how these bureaucracies should be managed. Both sides need to work together to create successful outcomes that best serve their citizens. As more research is conducted into public policy and bureaucratic management, there will only be further evidence of their importance in our society. A sound public policy and its effective implementation are vital for the development of any nation-state. The largest stakeholders that formulate, implement and evaluate for its effectiveness are the bureaucratic organization. Despite India’s thrust for development, it lags in its course of action and the developmental divide between rural and urban India is widened. Thus, the major thrust of ‘Amrit Kaal’ will be bettering the lives of its citizens, lessening or bridging the developmental divide between rural and urban India and creating an inclusive society. Thus, it needs utmost necessity to closely look into the public delivery system to point out the lacuna in it and further suggest necessary changes that need to be made. The seeds of this ‘Amrit Kaal’ have been shown by the efforts of the government in the last eight years through a sound policy ecosystem. This paper aims to analyse the relationship between public policy and bureaucratic administration by identifying the obstacles that prevents efficient public service delivery and investigating potential frameworks for bridging these two domains.