The Institutional Black Box of Friction Between Digital Agility Demands and Clinical Bureaucracy in Hospital Social Media Management
Abstract
This dataset contains the underlying coding matrix (qualitative content analysis) and extended research instruments (QC Checklist and Interview Protocols) for a study investigating the paradox of digital agility in hospital social media communication. The study specifically deconstructs institutional bottlenecks in a private hospital in Yogyakarta, Indonesia
Publication details
- Journal / source
- Zenodo (CERN European Organization for Nuclear Research)
- Publication date
- 30 April 2026
- Document type
- Dataset