Analysis of Community Public Service Models and Optimization Pathways in an Aging Society

As the global aging process accelerates, community services—a vital component of public welfare—serve as a key platform for demonstrating societal care and support for the elderly. However, issues such as mismatched supply and demand, insufficient service precision, and inefficient multi-stakeholder coordination have become increasingly prominent, forming critical bottlenecks that constrain the effectiveness of aging governance. This paper presents core findings from 10 relevant studies, systematically analyzing the challenges facing community public services in an aging society: First, significant regional imbalances exist in basic services. Second, despite multi-faceted interventions, collaborative mechanisms are lacking. Third, while demand exhibits “complex” characteristics, supply remains focused on basic material security. Based on practical observations, the paper proposes optimization pathways: First, adopting a combined quantitative and qualitative analytical approach. Second, mobilizing various social organizations to balance supply and demand. Third, establishing one-stop service platforms. This research aims to provide insights for enhancing the precision and sustainability of community public services, thereby supporting efforts to address the social governance challenges posed by an aging society.