Weathering the Storm: An Interpretative Phenomenological Analysis of How Counselors’ Personal Pandemic Coping Strategies Shaped Perceived Professional Efficacy in Lao PDR.
Abstract
Introduction: The COVID-19 pandemic created unprecedented global stress, imposing a dual burden on mental health professionals who navigated personal crises while delivering care. In low-resource settings such as Lao PDR—where systemic support is limited—understanding how counselors’ personal coping strategies influenced their professional resilience and perceived efficacy is critical.Methods: This qualitative study employed Interpretative Phenomenological Analysis (IPA) to explore lived experiences through in-depth, semi-structured interviews with 70 counselors in Laos, including psychologists, social workers, and community-based providers. Thematic analysis identified correlations between personal coping mechanisms and self-reported professional efficacy.Results: Three superordinate themes emerged: (1) The Double-Edged Sword of Empathy, reflecting emotional exhaustion and burnout; (2) Forging Resilience through Adaptive Coping, linking mindfulness, positive reframing, and social support to enhanced efficacy, self-awareness, and compassion satisfaction; and (3) The Efficacy Drain of Maladaptive Coping, associating venting, substance use, and self-blame with diminished confidence, depersonalization, and impaired therapeutic alliances.Conclusion: Counselors’ personal coping strategies are fundamentally intertwined with their professional functioning. In resource-constrained contexts like Laos, culturally embedded, community-based resilience is essential. Findings advocate for institutional support, culturally integrated training, and formalized peer networks to sustain the mental health workforce. This study informs counselor training, supervision, and mental health policy, especially in developing nations facing systemic healthcare challenges.
Fields of Study & Subjects
COVID-19 and Mental Health
Stress and Burnout Research
Healthcare professionals’ stress and burnout
Publication details
- Journal / source
- International Journal of Public Health and Nursing
- Volume
- 2
- Issue
- 1
- Pages
- 3–11
- Publication date
- 4 March 2026
- Language
- EN