Impact of Artificial Intelligence on Decision Making in Organizations

Artificial Intelligence (AI) has emerged as a transformative technology influencing organizational decision-making processes. This study investigates the impact of AI adoption on decision quality, decision-making time, and organizational performance, while examining the moderating roles of managerial trust and organizational readiness. A structured questionnaire was administered to 210 managerial-level respondents from various industries. Data were analyzed using the Statistical Package for Social Sciences (SPSS) through descriptive statistics, reliability analysis, correlation, regression, and ANOVA techniques. The findings indicate that AI adoption significantly improves decision quality, accelerates decision-making, and enhances organizational performance. Furthermore, managerial trust strengthens the effectiveness of AI-assisted decisions, and organizational readiness facilitates successful AI implementation. The study concludes that AI functions as a strategic decision-support system that augments human judgment rather than replacing it. These findings provide important implications for organizations pursuing digital transformation.