A Study of Training and Development Towards Employee Retention in Banking Sector

ABSTRACT The banking sector plays a vital role in the economic development of a country and is currently undergoing rapid transformation due to technological advancements, regulatory changes, and increasing customer expectations. In such a dynamic environment, retaining skilled and competent employees has become a major challenge for banks. High employee turnover leads to increased recruitment and training costs, loss of expertise, and deterioration in service quality. Training and development have emerged as key human resource strategies to enhance employee skills, job satisfaction, organizational commitment, and long-term retention. This study aims to examine the impact of training and development practices on employee retention in the banking sector. The research focuses on understanding employees’ perceptions of training effectiveness, career development opportunities, and continuous learning initiatives, and how these factors influence their intention to stay with the organization. A descriptive and analytical research design has been adopted, using both primary and secondary data. Primary data were collected through structured questionnaires administered to employees of public and private sector banks, while secondary data were sourced from journals, reports, and previous studies. Statistical tools such as percentage analysis, correlation, chi-square test, and regression analysis were used to analyze the data. The findings of the study are expected to provide valuable insights for HR managers and policymakers to design effective training and development programs that enhance employee satisfaction, loyalty, and retention in the banking sector.