The Role of Digital Transformation in Enhancing Corporate Social Responsibility (CSR) Reporting and Stakeholder Engagement

ABSTRACT Corporate Social Responsibility (CSR) has emerged as a critical component of corporate strategy as organizations face increasing pressure to operate transparently and sustainably. At the same time, digital transformation has reshaped organizational processes, communication systems, and stakeholder interactions. This research examines the role of digital transformation in enhancing CSR reporting quality and stakeholder engagement. The study explores how digital technologies such as big data analytics, artificial intelligence, blockchain, and digital platforms contribute to transparency, credibility, and interactivity in CSR disclosures. A quantitative research design was adopted, and primary data were collected through a structured questionnaire from professionals involved in CSR and digital initiatives. Statistical techniques were used to test the proposed hypotheses. The findings indicate that digital transformation has a significant positive impact on CSR reporting quality and stakeholder engagement, with CSR reporting acting as a mediating variable. The study contributes to the growing literature on digital sustainability and offers practical recommendations for aligning digital transformation with CSR strategy. Keywords: Digital Transformation, Corporate Social Responsibility, CSR Reporting, Stakeholder Engagement, Sustainability Strategy