A Study on HRM Practices and Their Impact on Employee Job Satisfaction in HDFC Bank

ABSTRACT Human Resource Management (HRM) plays a crucial role in enhancing employee performance, satisfaction, and organizational effectiveness, particularly in the competitive banking sector. This study aims to examine the HRM practices followed at HDFC Bank and their impact on employee job satisfaction. A structured questionnaire was used to collect data from 100 employees across various branches of the bank. The study analyzed key HRM practices, including recruitment and selection, training and development, performance appraisal, compensation, and employee welfare. Findings reveal that effective HRM practices significantly contribute to higher levels of employee satisfaction, motivation, and engagement. Training, performance appraisal, and work environment were identified as the most influential factors, while compensation showed moderate impact. The study concludes that strengthening HRM policies can enhance employee morale, reduce turnover, and improve organizational performance. Recommendations are provided for further improvement in HR strategies to sustain a satisfied and committed workforce. KEY WORDS: HRM practices, Job satisfaction, Performance appraisal, Training