Organizational Citizenship Behaviour in Manufacturing Industries: A Factor Analytic Approach

ABSTRACT This study investigates the factors influencing Organizational Citizenship Behaviour (OCB) in manufacturing industries located in Haryana, India. Using a sample of 600 employees drawn from 24 manufacturing companies across six divisions through stratified sampling, the research employed Exploratory Factor Analysis (EFA) and descriptive statistics to identify the underlying dimensions of OCB. The Kaiser-Meyer-Olkin (KMO) measure and Bartlett’s Test confirmed the suitability of data for factor analysis. Six distinct factors emerged Courtesy & Civic Virtue, Team Orientation, Altruism, Conscientiousness, Organisational Loyalty & Engagement, and Initiative & Innovation explaining the multidimensional nature of OCB. The findings highlight that employees demonstrate strong tendencies toward ethical conduct, responsibility, and innovation, while altruistic behaviors are comparatively less consistent. This study contributes to organisational psychology literature by contextualizing OCB within the manufacturing sector of Haryana, offering insights for managers to foster citizenship behaviours that enhance productivity and workplace harmony. Keywords: Human Resource Strategies, Organizational Citizenship Behavior (OCB), Job Satisfaction, Manufacturing Sector etc.