Implementation Analysis Of Sifarma In Supporting Drug Recording And Reporting Systems At The Kendari City Pharmaceutical Installation Unit In 2025

Digital transformation in health systems requires the strengthening of accurate, timely, and integrated drug recording and reporting systems.This study aims to analyze the implementation of the Pharmacy Information System (SIFARMA) in supporting drug recording and reporting at the Kendari City Pharmaceutical Installation Unit (UPTD Pharmaceutical Installation) in 2025.The study employed a qualitative approach with a case study design.Informants were selected purposively and consisted of managers of the City Pharmaceutical Installation and pharmacy managers at Primary Health Centers (Primary health care).Data were collected through in-depth interviews, observation, and document review.Data analysis was conducted using a Grounded Theory approach through the stages of open coding, axial coding, and selective coding.The results indicate that the implementation of SIFARMA effectively improves recording accuracy, reporting timeliness, integration of drug distribution data, and reduces the risk of human error.Leadership support and the availability of infrastructure were identified as key enabling factors.However, the implementationhas not yet been fully optimized due to the absence of a specific Standard Operating Procedure (SOP) for SIFARMA, the continued use of a combined manual and digital system, and feature limitations such as the lack of electronic stock cards and inventory control reports.This study concludes that SIFARMA significantly contributes to strengthening the drug recording and reporting system but requires regulatory reinforcement and feature development to achieve comprehensive system optimization.