Analisis Kinerja Aparatur Sipil Negara Pada Dinas Tenaga Kerja dan Transmigrasi Provinsi Sulawesi Selatan
Abstract
Muh. Alief Syaputra. 20043014007. Titled "Analysis of Civil ServantPerformance at the Manpower and Transmigration Office of South SulawesiProvince." Public Administration Study Program. Supervised by Mr. H.Zulkarnain Umar and Mrs. Hj. Mariati Rahman. This study aims to determinethe performance of civil servants (ASN) and the supporting and inhibitingfactors at the Manpower and Transmigration Office of South SulawesiProvince. The research used a qualitative method, using data collectiontechniques such as observation, interviews, and documentation, and dataanalysis techniques such as data reduction, data presentation, and conclusiondrawing. The results show that civil servant productivity is measured throughindicators such as target achievement, work quality, discipline, initiative, andcompetency development. The quality of public service focuses on meetingpublic expectations through service standards, regular training, and a promptresponse to complaints. Accountability is achieved through a transparentreporting system, adherence to standard operating procedures (SOPs), andperiodic audits, which support increased public trust. Supporting factors forperformance include competency improvement through training andworkshops, job satisfaction influenced by a positive work environment and fairpromotion opportunities, and harmonious working relationships. However,this study also identified several obstacles, including limited work facilities,such as meeting rooms and computer equipment, and a lack of communicationregarding job promotion opportunities.
Fields of Study & Subjects
Public Administration in Developing Nations
Public Policy and Administration Research
Employee Performance and Management
Publication details
- Journal / source
- Jurnal Quantum Publik
- Volume
- 2
- Issue
- 2
- Pages
- 26–36
- Publication date
- 26 February 2026
- Language
- EN