IMPACT OF ORGANIZATIONAL CHANGES ON FINANCIAL EFFICIENCY IN GEORGIAN WATER SUPPLY COMPANIES

The modern business environment is highly dynamic and unstable, which is especially noticeable in organizations operating in Georgia. Against the backdrop of global competition, technological progress, and changes in market requirements, organizational changes are inevitable for companies. Changes are directly related to financial efficiency - effective change management can become a prerequisite for company growth and stability, while incorrectly implemented changes increase financial costs, reduce employee motivation, and hinder productivity.The study concerns the impact of organizational changes in Georgian companies on the organizational development process. The aim of the study is to explore how changes affect the work environment, employee satisfaction, workload, and performance level, which significantly affect the financial efficiency of the organization. The study pays special attention to the influence of such factors as the frequency of changes, the availability of qualified personnel required to implement the changes, and the manager's change management skills.520 employees of Batumi Water LLC and Kobuleti Water LLC participated in the study. The data were analyzed in SPSS, using frequency distributions, cross-tabulations, Chi-Square test, T-Test, One-Way ANOVA, Mann-Whitney test, multivariate analysis (GLM), and graphical visualization.The results showed that the frequency of changes significantly affects employee satisfaction. The presence of qualified personnel to implement changes has a strong impact on organizational climate and employee workload. The manager's change management skills also have a significant impact on organizational climate, while the impact on workload change is relatively less. The study also shows that the form of governance existing before the change was more conducive to increasing employee performance than in the period after the change.These results allow us to provide recommendations to Georgian companies regarding information on change effectiveness, work environment, role of personnel, and management skills, which contribute to improving change management strategies.