The Effect of Abusive Supervision on Turnover Intention with Psychological Distress as a Mediating Variable

This study aims to analyze the effect of abusive supervision on turnover intention, with psychological distress as a mediating variable among Generation Z employees in Lampung Province, using a quantitative approach and a causal research design. Data were collected through questionnaires distributed to 140 respondents selected using purposive sampling, based on specific criteria, namely Generation Z employees who had been working for at least six months and were domiciled in Lampung Province. Data analysis was conducted using the bootstrapping method with Hayes’ PROCESS Macro version 4.2 as an extension in SPSS to examine both direct and indirect effects among the variables. The results indicate that abusive supervision has a positive and significant effect on turnover intention, suggesting that higher levels of abusive supervision are associated with higher levels of turnover intention. The mediation analysis further reveals that psychological distress significantly mediates the relationship between abusive supervision and turnover intention. This finding indicates that abusive supervision not only increases turnover intention directly but also indirectly through increased psychological distress experienced by employees. This study is expected to contribute theoretically to the development of human resource management literature, particularly regarding the role of abusive supervision in influencing turnover intention through psychological distress as a mediating variable.