The Influence of Green Employee Engagement and Green Organization Climate on Green Employee Sustainability Mediated by Green Work Motivation Among Employees in the Customer Service Division of BCA Digital

The research method employs a quantitative approach using Structural Equation Modeling–Partial Least Squares (SEM-PLS) 4.0 as the analytical technique to test the proposed hypotheses. A total of 130 permanent employees participated as respondents in this quantitative study. This research aims to analyze the effects of green employee engagement and green organizational climate on green employee sustainability, with green work motivation acting as a mediating variable among employees in the customer service division of BCA Digital. The results indicate that green employee engagement has a positive and significant effect on green employee sustainability, and that green work motivation also has a positive and significant effect on green employee sustainability. This study is expected to contribute to the development of strategies for enhancing green engagement and fostering an organizational culture that supports sustainability.