The Effectiveness of the Implementation of Systematic Land Data Registration and Management at BPN Surabaya II

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Authors: Adi Kresna Sakti, Nahdiya Sabrina, Leni Dwi Nurmala
Cited by: 0

Abstract

This study aims to highlight the effectiveness and efficiency of land data management by comparing the manual system and digital application "LAMPRIMA" at the National Land Agency (BPN) Surabaya II, as well as analyzing challenges in its implementation. The empirical juridical method is used with a descriptive analysis approach. Data collection was carried out through field observations, documentation studies, and in-depth interviews with BPN Surabaya II employees to assess program success indicators, goals, and stakeholder satisfaction. The findings show that manual systems have low effectiveness with a turnaround time of 3-6 months, a high risk of human error, and limited data accessibility. The main obstacles found include the resistance of senior employees, digital incompetence, and reliance on technological infrastructure. This study recommends continuous human resource training and strengthening of technology infrastructure to optimize digital-based land services.

Fields of Study & Subjects

Public Administration in Developing Nations 3D Modeling in Geospatial Applications E-Government and Public Services

Publication details

Journal / source
East Asian Journal of Multidisciplinary Research
Volume
5
Issue
2
Pages
609–622
Publication date
26 February 2026
Language
EN