Strategic Change Management Practices for Enhancing Organizational Adaptability in Dynamic Environments

Changes in the increasingly dynamic organizational environment demand the implementation of strategic change management that is not only normative, but also contextual and adaptive. However, empirical studies that explore the real practice of strategic change management in the context of public organizations in Indonesia are still relatively limited, especially at the micro-organizational level. This research aims to examine in depth the strategic change management practices applied in improving organizational adaptability in a dynamic environment. The research uses a qualitative approach with an exploratory case study design conducted on one Regional Apparatus Organization of the Semarang City Government. Data was collected through semi-structured in-depth interviews with four purposively selected key informants, consisting of one strategic leader, two change implementers, and one affected staff, and supported by an analysis of organizational documents. Data analysis was carried out using thematic analysis techniques through the stages of open coding, axial coding, and selective coding. The results show that organizational adaptability is influenced by participatory strategic change management practices, continuous change communication, adaptive leadership, and flexibility in adjusting policies and work procedures. This study concludes that contextual and dynamically based strategic change management practices of local public organizations are able to strengthen organizational adaptability in a sustainable manner. These findings contribute to the enrichment of the literature on strategic change management by offering a model of organizational adaptability based on the context of Indonesian public organizations and provide practical implications for change management in the public sector