Examining the Effect of Perceived Organizational Support on Employee Performance: The Mediating Role of Intention to Stay

This research examines how perceived organizational support influences employee performance, considering intention to stay as mediating variable, in a private hospital located in Gresik Regency, Indonesia. The study adopted a quantitative approach involving 131 employees as the research population. Through proportional stratified random sampling, 100 respondents were selected for analysis. Using SmartPLS 4, the study employed Structural Equation Modeling (SEM) to examine the data. Results show that perceived organizational support does not exert a direct effect on employee performance. Nevertheless, it has a positive and statistically significant influence on employees’ intention to remain with the organization. Furthermore, intention to stay significantly enhances employee performance and serves as a full mediator in the relationship between perceived organizational support and performance outcomes. These findings highlight the importance for hospital management to foster stronger employee retention intentions by improving organizational support, which in turn can indirectly elevate overall performance levels