The Effect of Workload and Physical Facility Infrastructure on the Performance of Security Personnel
Abstract
This study analyzes the effect of workload and physical facility infrastructure on the performance of security personnel at DEF University using a quantitative approach based on the Job Demands-Resources Model. Data were collected from 176 respondents (56.2% of 313 personnel) using a 37-item questionnaire based on SWAT and CPTED, and analyzed via PLS-SEM with 5,000 bootstrap iterations. The results show that infrastructure has a dominant effect (β=0.682; p
Fields of Study & Subjects
Employee Performance and Management
Job Satisfaction and Organizational Behavior
Employee Performance and Motivation
Publication details
- Journal / source
- Indonesian Journal of Business Analytics
- Volume
- 5
- Issue
- 6
- Pages
- 3917–3928
- Publication date
- 7 January 2026