Workplace Skills Expectations for Entry Roles in the Supply Chain Industry

Micro-credentials have become a significant point of discussion in the employment and education landscape, and many interested actors are considering whether to complete, require, or offer micro-credentials. This paper addresses the views and expectations of workers and employers towards micro-credentials in the context of entry roles for Supply Chain Management. The three-fold purpose of the paper is to i) present a background of micro-credentials, ii) explore whether and why micro-credentials are an important part of employment preparation and performance in Supply Chain Management, and iii) provide insightful guidance to actors in the micro-credential ecosystem. As an exploratory study with a differentiated but highly relevant body of participants, this paper advances awareness and understanding of an idiosyncratic and complex circumstance of the micro-credential conversation.