The Impact of Technological Change on Knowledge Management Practices: An Empirical Study on Organizational Infrastructure, Processes, and Performance at Alpha Pipe Company

The accelerating pace of technological change has fundamentally transformed organizational structures, work processes, and knowledge-related practices, making effective knowledge management a strategic necessity for institutional competitiveness and sustainability.This study aims to examine the impact of technological change on knowledge management within Alpha Pipe Company, with particular focus on the roles of knowledge management infrastructure and operational processes.The research adopts a descriptive-analytical approach supported by an empirical field study.Data were collected through a structured questionnaire distributed to a sample of 30 employees.Statistical analysis was conducted using the Statistical Package for the Social Sciences (SPSS) to test the study hypotheses at a 5% significance level.Reliability and validity tests confirmed the robustness of the measurement instrument, with a Cronbach's alpha coefficient of 0.821, indicating high internal consistency.The empirical findings reveal a statistically significant positive effect of technological change on knowledge management practices.The results further indicate that technological transformation contributes to strengthening knowledge infrastructure, improving knowledge acquisition, storage, sharing, and application processes, and enhancing organizational learning capabilities.Correlation analysis demonstrates strong internal consistency across the study dimensions, confirming the interdependence between technological innovation, organizational infrastructure, and knowledge processes.The study concludes that technological change plays a critical role in enhancing institutional knowledge capabilities and improving decision-making efficiency and innovation potential.It recommends that organizations invest in modern technological systems, develop digital competencies among employees, and create supportive organizational cultures that promote knowledge sharing and continuous learning.These measures are essential for maximizing the strategic value of knowledge and achieving sustainable competitive advantage in an increasingly digital business environment.