Job Satisfaction of Employees in Hospitals: A Systematic Review

This study systematically reviews the literature on job satisfaction among employees in hospital settings, with a focus on identifying key determinants and research gaps. A systematic literature review was conducted using the SCOPUS database, covering peer-reviewed studies published in English between 2010 and 2023. Following the PRISMA 2020 guidelines, 496 records were identified, of which 30 empirical studies met the inclusion criteria. The included studies reflect a geographically diverse body of research conducted across multiple countries. The findings indicate that job satisfaction among hospital employees is influenced by multiple factors, including leadership, workload, autonomy, working conditions, rewards, and recognition. Most existing studies focus primarily on nurses and doctors, while administrative, technical, and support staff remain under-represented. The review highlights the need for more inclusive and context-specific research to better understand variations in job satisfaction across different hospital roles. Improving job satisfaction is essential for enhancing employee retention, organisational effectiveness, and quality of patient care. The findings can help hospital administrators and policy makers establish focused human resource policies to improve employee satisfaction, retention, and the quality of patient care.