A STUDY ON THE ROLE OF ARTIFICIAL INTELLIGENCE IN ENHANCING CYBERSECURITY FOR ONLINE BANKING TRANSACTIONS

This study examines the role of Artificial Intelligence (AI) in enhancing cybersecurity for online banking transactions.With the rapid growth of digital banking services, cybersecurity threats such as fraud, phishing, and unauthorized access have also increased.Artificial Intelligence helps financial institutions detect suspicious activities, prevent cyberattacks, and improve the security of online transactions.The current study adopts a survey method to analyses customers' perceptions of AI-based cybersecurity systems in banking.Data were collected from 95 respondents using a structured questionnaire.Percentage analysis and chi-square tests were used for data analysis.The findings indicate that most respondents believe AI improves transaction security and helps detect fraudulent activities quickly.The study concludes that AI-based cybersecurity systems play a significant role in improving trust and safety in online banking transactions.