Characterization of experiences in mutual support groups: Implications for individual and organizational empowerment

The aim of this study is to describe the experience of participating in mutual support groups (MSG) and their effects on individual and organizational empowerment processes in three neighborhoods in Temuco, Chile. A qualitative methodology was used with a descriptive phenomenological design with criterion-based case selection. The sample was composed of active members of the MSG in the three neighborhoods, all of whom were older adult women. Focused individual interviews were conducted with women leaders, and a focus group with non-leader participants of the MSG was held. A thematic content analysis was used. The results show that active participation in MSG favors well-being and improves both individual and organizational empowerment. In addition, the scope of the MSG exercise in the community's support networks and social issues was examined.