E-payment Systems Use: The Role of Cybersecurity Risk and The Moderating Effect of Risk Propensity and Technology Readiness
Abstract
Advances in digitalization have accelerated consumer migrations away from traditional cash- and check-based payment systems towards electronic payment systems worldwide. Yet, many people still remain resistant. This study examined the role of motivational and inhibiting factors and their interaction effects on the use of e-payment systems. The findings suggest that perceived cybersecurity risk, risk propensity, trust in the companies offering the e-payment services, and technology readiness have a significant direct impact on the use of e-payment systems. The findings also suggest that risk propensity and technology readiness have a tempering effect on the negative impact of perceived risk. The study discussed the practical and theoretical implications of the research.
Fields of Study & Subjects
Technology Adoption and User Behaviour
Health
Technology
Consumer Behavior
Privacy
Security
and Data Protection
Publication details
- Journal / source
- Journal of international technology and information management
- Volume
- 34
- Issue
- 1
- Pages
- 163–180
- Publication date
- 1 January 2026
- Language
- EN