A systematic review of job satisfaction research in higher education (2021–2025)

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Authors: Yan Zhou, Bity Salwana Alias, Aida Hanim A. Hamid
Cited by: 0

Abstract

Increased workload demands, organisational reorganisations, and post-pandemic changes have significantly changed working conditions in higher education in recent years, with significant ramifications for the job satisfaction of faculty and staff. In order to compile the most recent empirical data on the factors influencing job satisfaction among higher education staff, this study does a PRISMA-guided systematic review. Empirical research produced between 2021 and 2025 was thoroughly examined via an open procedure of database searching, filtering, and critical evaluation. The review categorises influencing factors into three integrative domains: context-dependent or moderating variables (e.g., institutional type, employment status, and national policy environments); negative influences (e.g., workload, job insecurity, and role conflict); and positive contributors (e.g., organisational support, leadership quality, and professional autonomy). By offering a systematic, theoretically informed synthesis that emphasises the conditional and culturally embedded aspect of work satisfaction in higher education, this review goes beyond just summarising trends and contributes to the body of knowledge. In addition to the under-representation of non-academic workers and different institutional settings, the findings show a concentration of evidence in particular national and research-intensive contexts. Although there are constant institutional levers for improving satisfaction, direct comparability is limited by variations in study designs and measuring techniques. All things considered, this review provides an evidence-based basis for future research agendas, organisational policy, and leadership practices, assisting in the creation of more equitable and context-sensitive methods to improve job satisfaction and organisational effectiveness in higher education.

Fields of Study & Subjects

Job Satisfaction and Organizational Behavior Employee Performance and Management Higher Education and Employability

Publication details

Journal / source
Environment and Social Psychology
Volume
11
Issue
2
Publication date
11 February 2026
Language
EN