Enhancing Project Quality Management Practices to Improve Project Delivery Performance: A Comparative Study of Best Practice in Selected NGOs Sector

The research aims to explore how Project Quality Management (PQM) practices can be enhanced to improve project delivery performance within locally selected NGO sectors in Juba, South Sudan, which is a fragile context characterized by political instabilities and institutional weaknesses. The study employed a qualitative design and conducted a systematic review of secondary data, involving the exploration of global and regional best practices, organizational reports, and peer-reviewed literature. The thematic analysis was used to recognize meaningful patterns and challenges, similarly to how Braun and Clarke (2006) explain. Results indicate that although the components of the PQM are theoretically identified as planning, assurance, and control, they cannot be implemented due to a lack of adequate funding, institutional barriers, and donor constraints. A significant gap existed between theory and practice, which led to the proposed adaptive PQM framework focusing on stakeholders, risk-based planning, and community integration. The study offers a contextualised PQM model sensitive to the work reality of conflict-affected environments. It is summed up by strategic guidelines on capacity building, elastic governance, and continued learning to achieve effective PQM in fragile environmental NGOs. These need to inform policy and practice to achieve better humanitarian outcomes and sustainable development activities.