The Influence of Burnout Syndrome on Nurses' Job Satisfaction at Undata Palu Hospital, Central Sulawesi Province
Abstract
Burnout is a condition commonly experienced by healthcare workers. It is characterized by three dimensions: emotional exhaustion, depersonalization, and reduced personal accomplishment. Nurses who experience Burnout syndrome often report low levels of job satisfaction. This study aims to analyze the effect of Burnout syndrome on nurse job satisfaction at Undata Palu Hospital, Central Sulawesi Province. The methodology employed is descriptive analysis with a cross-sectional design. Data were collected from 80 respondents selected through purposive sampling. The research instruments employed are the MBI-HSS (Maslach Burnout Inventory Human Services Survey) and the IWS (Index of Work Satisfaction). The results indicate that Burnout syndrome significantly affects nurses' job satisfaction. The Spearman test revealed significant relationships between emotional exhaustion (ρ = –0.668; p < 0.001), depersonalization (ρ = –0.586; p < 0.001), and reduced personal accomplishment (ρ = 0.345; p = 0.002) with job satisfaction. Multiple linear regression analysis demonstrated a strong relationship among all three Burnout dimensions and job satisfaction (R = 0.803; R² = 0.645; p < 0.001). Partially, emotional exhaustion (β = –0.482; p < 0.001) and depersonalization (β = –0.309; p < 0.001) had significant negative effects, while reduced personal accomplishment had a significant positive effect (β = 0.240; p = 0.001)
Fields of Study & Subjects
Occupational Health and Safety Management
Healthcare professionals’ stress and burnout
Healthcare Quality and Satisfaction
Publication details
- Journal / source
- International Journal of Global Sustainable Research
- Volume
- 3
- Issue
- 12
- Pages
- 915–934
- Publication date
- 1 January 2026