ForumSeeker: Fusion Retrieval of Online Technical Forums for Effective Troubleshooting

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Authors: Youyang Kim, Byungchul Tak, Yaoping Ruan, Young-Kyoon Suh, Liqiang Wang
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Abstract

ForumSeeker retrieves relevant forum posts (e.g., from Stack Overflow) for troubleshooting by using a structure-preserving chunking method and relevance scoring based on heterogeneous technical artifacts and an ensemble of domain-tuned language models. All the experiment data necessary to reproduce the figures and tables in the paper's evaluation section is included in ./FASE26/ .

Publication details

Journal / source
Figshare
Publication date
1 January 2026
Document type
Dataset