Customer incivility questionnaire and CI interview questions

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Authors: Vidya Patwardhan
Cited by: 0

Abstract

I have uploaded the questionnaires used for both quantitative and qualitative parts of the study.

Fields of Study & Subjects

Customer Service Quality and Loyalty Emotional Labor in Professions Workplace Violence and Bullying

Publication details

Journal / source
Figshare
Publication date
1 January 2026
Document type
Dataset