Influence of Work From Home Policy on Organizational Productivity, Case Study on Federal Ministry of Communication Telework Efficiency Post-COVID

This study investigates the influence of work-from-home (WFH) policy on organizational productivity, focusing on the telework efficiency of the Federal Ministry of Communications, Innovation and Digital Economy, Nigeria, in the post-COVID-19 era. The research examines how digital infrastructure, employee adaptability, managerial practices, and communication technologies shaped productivity outcomes. Using a mixed-method approach, the study targeted 1,200 employees, with a sample size of 300 selected via stratified random sampling. Findings reveal that WFH policies significantly improved administrative efficiency and employee satisfaction, though challenges like inconsistent internet and cybersecurity concerns moderately constrained gains. The study concludes that a sustainable hybrid work model, supported by strong digital governance, can enhance productivity in Nigeria’s public sector