International Benchmarking on Productivity in the Food Services Sector of Major Cities in Asia and Beyond

The Asian food services industry has grown amid rising urbanization and disposable incomes, as well as changing consumer preferences, with major cities emerging as culinary hubs. This publication details a benchmarking study, commissioned by the Asian Productivity Organization, that examines the food services sector’s productivity in eight global cities—Chengdu, Hong Kong, London, New York City, Seoul, Singapore, Taipei, and Tokyo. It identifies critical productivity drivers, emerging business models, and best practices, along with common challenges and key innovations. The study offers actionable recommendations and a replicable framework to support in strengthening the sector’s productivity, resilience, and long-term competitiveness.