Pengaruh Promosi dan Minat Beli Terhadap Keputusan Pembelian dengan Kepercayaan Pelanggan Sebagai Variabel Intervening Pada Sunmoracoffe

Read full text
Authors: Haris Arsyad, Vicky Brama Kumbara, Della Asmaria Putri
Cited by: 0

Abstract

This study aims to determine the extent of the influence of promotion and purchase interest on purchasing decisions with customer trust as an intervening variable at Sunmoracoffe. The research method used is Structural Equation Modeling (SEM) with Partial Least Squares (PLS) 4.0, using a questionnaire with 100 respondents. The results of data analysis show that there is a positive and significant effect of promotion on customer trust. There is a positive and significant effect of purchase intention on customer trust. There is a positive and significant effect of promotion on purchasing decisions. There is a positive and significant effect of purchase intention on purchasing decisions. There is a positive and significant effect of customer trust on purchasing decisions. There is a positive and significant effect of the promotion variable on the purchasing decision variable through the customer trust variable as an intervening variable. The effect of promotion on purchasing decisions and the effect of purchase interest on customer decisions at Sunmoracoffe.

Fields of Study & Subjects

Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies Customer Service Quality and Loyalty

Publication details

Journal / source
Jurnal Ekonomi dan Bisnis Digital
Volume
3
Issue
3
Pages
1627–1631
Publication date
11 February 2026
Language
EN