IMPROVING BUSINESS MANAGEMENT EFFICIENCY THROUGH DIGITALIZATION ASSISTANCE USING SALES MASTER APPLICATION IN MSMES CANTEEN

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Authors: Rita J D Atarwaman, Mutiara Nazliza, Rafly Aitya Saputra, Yulianti
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Abstract

Micro, Small, and Medium Enterprises (MSMEs), especially canteen businesses, play an important role in supporting local economic activities due to their high daily transaction intensity. However, many MSME canteens still face problems in transaction recording, inventory management, and sales reporting because these activities are carried out manually. This community service activity aims to improve business management efficiency through digitalization assistance using the Sales Master application. The methods used include initial surveys, digitalization socialization, application usage training, hands-on assistance, and evaluation. The results show that MSME actors experienced improvements in transaction recording accuracy, inventory control, and accessibility of sales reports. The implementation of the Sales Master application positively impacts operational efficiency and supports the independence of local MSMEs.

Fields of Study & Subjects

SMEs Development and Digital Marketing Financial Literacy and Behavior Decision Support System Applications

Publication details

Journal / source
Multidisciplinary Indonesian Center Journal
Volume
3
Issue
1
Pages
1944–1949
Publication date
31 January 2026