Autopercepción de la Inteligencia Emocional y su Relación con la Efectividad del Liderazgo Empresarial en la Paz, Baja California Sur

This article presents research on the relationship between emotional intelligence and the effectiveness of business leaders in La Paz, Baja California Sur. This study does not evaluate objective work efficiency, but rather the perception that leaders have about their own performance and about the role that their emotional skills play in that performance. It is hypothesized that leaders with greater self-perception of emotional intelligence show higher levels of self-perception of effectiveness in the performance of their organizational functions. The research was carried out using a mixed approach, which combined the application of a structured questionnaire to 100 leaders of companies of different sizes: small, medium and large. In addition, six semi-structured interviews were conducted with selected leaders. The variables analyzed in the questionnaire include self-awareness, self-regulation, empathy, social skills and motivation, five competencies based on the model proposed by Daniel Goleman. The results show that leaders have predominantly positive self-perception in all the dimensions evaluated. Active listening (90%), emotion recognition (80%) and management of emotions and thoughts (80%) stand out, followed by motivation and a positive attitude (74%). Overall, the findings support the hypothesis, showing that greater emotional self-awareness is associated with a higher perception of effectiveness in business leadership. Likewise, the results suggest that emotional intelligence is a key resource to strengthen the perceived performance of leaders.