Financial Impact of Customer Support Efficiency on Revenue Performance in Fintech Tax Platforms
Abstract
Financial Impact of Customer Support Efficiency on Revenue Performance in Fintech Tax Platforms Akleesha Afsana Ahmed1*, Prajwal G. Kulkarni2 Abstract This research article examines the role of customer support efficiency in shaping revenue outcomes for fintech organizations, with a focus on a well-known tax-filing company. Customer support has emerged as a critical factor in sustaining […]
Fields of Study & Subjects
Customer Service Quality and Loyalty
Customer churn and segmentation
FinTech
Crowdfunding
Digital Finance
Publication details
- Journal / source
- International Journal of Science Architecture Technology and Environment
- Publication date
- 13 January 2026