Impact of Communication and Follow-Up on Customer Satisfaction in Digital Tax Filing Services

International Journal of Science Architecture Technology and Environment 2026

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Authors: Vighnesh G A Ajay
DOI: 10.63680/ijsate0226021.022
Cited by: 0

Abstract

Impact of Communication and Follow-Up on Customer Satisfaction in Digital Tax Filing Services A Case Study of Clear (ClearTax) Ajay Vighnesh G A1*, Kaveramma C C2 Abstract In technology-driven service environments, effective communication and systematic follow- up play a critical role in shaping customer satisfaction and operational efficiency. This study examines the impact of communication […]

Fields of Study & Subjects

Customer Service Quality and Loyalty Technology Adoption and User Behaviour Health Technology Consumer Behavior

Publication details

Journal / source
International Journal of Science Architecture Technology and Environment
Publication date
12 February 2026
Language
EN