RISK ASPECTS IN E-COMMERCE: OVERVIEW OF THE DOCUMENTATION SYSTEM

This study aims to synthesize the development and impact of risk dimensions in the field of E-Commerce. A total of 668 articles were collected from the Scopus database. Through bibliometric analysis with the support of VOSviewer and Excel, the study maps the progress of works in the period 2021–2025, showing a significant increase in publication volume starting from 2021. The analysis highlights research effectiveness, including the most influential publishers/journals, the most cited publications, and the countries with the highest publication output. In addition, the study identifies key factors closely related to consumer behavior in E-Commerce - acting as antecedents or consequences. Finally, the study analyzes thematic trends, points out research gaps, and suggests some directions for future research.