Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review
Abstract
Artificial Intelligence (AI)–based chatbot?solutions have been capturing increasing attention as tools from which to re-imagine education and mental health support infrastructures. Through a combination of Natural Language Processing (NLP) and deep learning methods, such agents are able?to deliver personalized learning support as well as administrative assistance and initial mental health counseling. The present survey reviews the most recent work (mainly in years 2023–2025) on AI-based chatbots for education and psychology, covering architectures, datasets,?evaluation measures as well as pros and cons and ethical issues. This review highlights research gaps and suggests future work aimed?at building integrated, ethical and human-centered chatbot systems in higher education.
Fields of Study & Subjects
Artificial Intelligence in Education
Intelligent Tutoring Systems and Adaptive Learning
AI in Service Interactions
Publication details
- Journal / source
- Iconic Research and Engineering Journals
- Volume
- 9
- Issue
- 7
- Publication date
- 13 January 2026
- Language
- EN