Collaborative Roles of Nursing, Pharmacy, Laboratory Services, Medical Records, Social Workers, and Security in Enhancing Healthcare Quality and Patient Safety

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Authors: Adel Gharman Alamri, Sarah Fahad Alatifi, Sarah Mohammed Altamimi, Norah Mohammed Aldawsari, Miad Amer Alhutayrashi, Asmaa Mansour Alkhalaf, Maram Hussin Mohammed Banajiah, Khamis Nazal Alahazmi, Mona Abdullah Aldosari, Mohammed Saleh Najdi, Mohrah Hamoud Dughaylib Alrashdi, Hend Ali Fahad Alsuwais
+1 more Fahda Zabin Alruwaily
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Abstract

Background: Healthcare quality and patient safety rely on coordinated efforts across multiple disciplines. Persistent risks in anesthesia, rising healthcare costs, and unwarranted variations in care continue to challenge global health systems. Nursing, pharmacy, laboratory services, medical records, Social Workers, and health security play essential roles in enhancing safety, efficiency, and outcomes. Aim: This study aims to examine the collaborative roles of key healthcare departments in improving patient safety, reducing variation, and supporting effective, evidence-based care delivery. Methods: A narrative, integrative review was conducted using evidence from perioperative safety research, global patient-safety initiatives, mortality and morbidity frameworks, and quality-improvement models such as the Triple Aim and Donabedian’s structure-process-outcome framework. Results: Findings highlight anesthesia’s evolution as a safety-driven specialty, the ongoing impact of healthcare costs on system performance, and the importance of measuring both process and outcome indicators. Nursing ensures timely interventions and continuous monitoring; pharmacy reduces medication errors; medical records support continuity, audit, and evaluation; and security protects the care environment. Together, these functions reduce preventable harm, support equitable care, and improve system reliability. Conclusion: Collaborative, multidisciplinary practice—supported by standardization, robust documentation, effective communication, and outcome monitoring—is essential for enhancing patient safety and healthcare quality. Integrated teamwork strengthens reliability and reduces unwarranted variation, leading to safer and more equitable patient outcomes.

Fields of Study & Subjects

Patient Safety and Medication Errors Healthcare Quality and Management Interprofessional Education and Collaboration

Publication details

Journal / source
Saudi Journal of Medicine and Public Health
Volume
2
Issue
2
Pages
3375–3384
Publication date
28 January 2026