Job performance reviews are outdated and often pointless. Why do we still use them?

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Authors: Danaë Anderson, Jeremy Morrow
Cited by: 0

Abstract

are-outdated-and-often-pointless-why-do-we-still-use-them-277366Every year organisations roll out their refreshed strategies, new KPIs and ambitious goals for the year ahead.But despite the changing pace in work patterns, technology and workforce requirements, one thing remains stubbornly static: individual performance reviews.Most of us will recognise how these show up in the workplace: the classic assessment form with boxes to be ticked, rating scales from one to ten, and that awkward blank space for "additional feedback".We know these processes are outdated.Researchers have shown for years such systems are backward-looking, can distort worker behaviour, and overlook collaboration and learning.We know they are retrospective assessments of narrowly defined individual "quality".And we know they often fail to reflect the real work people do (versus what they are rewarded for).But year after year they persist.So why keep using them? A workplace disconnect Getty ImagesJob performance reviews are outdated and often pointless.Why do we still use them?

Fields of Study & Subjects

Employee Performance and Management Human Resource and Talent Management Human Resource Development and Performance Evaluation

Publication details

Journal / source
The Conversation
Publication date
12 March 2026
Language
EN