An insight into Consumer Inclination towards Quick Commerce Industry - A comparative Analysis between Zepto and Blinkit

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Authors: Ms. Muskan Sharma Ms. Megha Singhal
Cited by: 0
References: 21

Abstract

India is a country where retailer, shopkeeper reference plays a vital role. But in recent times the adoption rate of quick commerce industry has increased drastically which led to sales decline of physical retail stores in Delhi NCR. In Q-commerce industry, Blinkit and zepto have emerged as a dominants player with Swiggy, InstaMart and others. The study is done for purpose to review the Consumer current pattern of buying groceries and other household items, reviewing their attitude and preferences towards quick commerce Industry. A well-structured questionnaire was designed and formulated to collect data of consumer’s pattern. This result will help quick commerce industry players and other traditional players for framing their mission, vision, objectives and policies. An in-depth knowledge is been collected from articles on consumer behaviour, Quick commerce Industry adaptation and consumer attitude through google scholar and other online modes. Quick commerce Industry was only chosen for study and area of Delhi/NCR was selected to collect the responses.

Fields of Study & Subjects

Consumer Behavior and Marketing Influence Consumer Retail Behavior Studies Urban and Freight Transport Logistics

Publication details

Journal / source
International Journal of Research & Technology
Volume
14
Issue
S1
Pages
17–27
Publication date
2 March 2026
Language
EN