Social audit of the Obafemi Awolowo University: Perspectives of campus transport operators

This study examines the perspectives of transport operators at Obafemi Awolowo University (OAU), Nigeria, focusing on their experiences and perceptions of campus transport services. Using qualitative methods, including focus group discussions and interviews, data were collected from transport operators across different age groups and levels of experience. Thematic analysis revealed that the regulatory transport system at OAU is well-structured, facilitating safer operations compared to off-campus transport. Collaboration between transport operators and the university’s security system enhances campus safety. The provision of transport services has positively impacted the livelihoods of operators and contributed to the local economy of Ile-Ife. Transport operators maintain positive relationships with students, staff, and university management. The study underscores the critical role of transport operators in the socio-economic landscape of the university and provides unique insights into social evaluation at OAU. It is recommended that transport operators’ perspectives be further integrated into transport policy and planning to enhance mobility, security, and community engagement on campus.