Experience and Support Status of Second Victim Nurses in EENT in Shanghai and Its Influencing Factors

【Abstract】Purpose: To investigate the experience and support status of the second victim among nurses in the ophthalmology, otolaryngology department in Shanghai, and analyze the influencing factors.Methods: A cross-sectional survey and convenience sampling method were used to select 368 EENT nurses in Shanghai from January to June 2024 as the research subjects.A general information survey questionnaire and a second victim experience and support assessment scale were used for the survey.Results: A total of 368 questionnaires were distributed, and 368 valid questionnaires were collected, with an effective response rate of 100%.Among them, 48.37% (178 positive cases) of nurses have experienced adverse events as clients.The total score of the Second Victim Experience and Support Scale for 178 nurses in the ophthalmology, otolaryngology department was (97.52 ± 14.21), indicating a high level of second victim effect.The results of multiple linear regression analysis showed that education, marital status, employment form, years of work experience, income, and whether they have experienced punishment are factors that affect the experience and support scores of EENT nurses as second victims (P