Confidence over Judicial Proceedings from the Perception of Plaintiff and Defendant: An Empirical Study on Tangail Court, Bangladesh

Procedures of the court, whether criminal or civil, are the processes that are used for the court system to process the collection, distribution, or protection of rights of a person or thing. The research seeks to measure plaintiffs and defendants’ trust in court, the extent of the performance of court sanction of court employees and access to justice and to explore overall confidence. The study collected quantitative data using the purposive sampling technique with the help of quantitative survey (N=57) in Tangail district court. The main findings show that 85.2% of respondents are men, and the majority (36.7 and 35.5%) are between the ages of 21-30 or 31-40 years, and 65% live in rural areas. Although the majority of cases are that of property-related crimes (63.3%) or riot (33.3%). The level of confidence in court is mostly moderate, and judges’ performance ranks low. Respondents identify high costs (40.4%) and the length of the process as significant obstacles. Confidence rate is lower across all procedural stages and level of information about the process is restricted (57.9%). To get better, the government needs to tackle caseloads, delays, costs, corruption and other issues to promote a more accessible and credible system.