PENGARUH EMPLOYEE ENGAGEMENTS SOFT SKILL DAN HARD SKILL TERHADAP KINERJA PEGAWAI KANTOR CAMAT BATANG CENAKU KABUPATEN INDRAGIRI HULU

This study aims to analyze the effect of employee engagement, soft skills, and hard skills on employee performance at the Batang Cenaku Sub-District Office, Indragiri Hulu Regency. The population in this study consists of all 35 employees of the Batang Cenaku Sub-District Office, with the sampling technique using a census method. The data analysis method employed is a quantitative approach using multiple linear regression analysis processed through SPSS 27 software. The results of the study indicate that employee engagement and hard skills do not have a significant effect on employee performance, while soft skills have a positive and significant effect. Simultaneously, employee engagement, soft skills, and hard skills significantly influence employee performance. These findings imply that improving soft skills is a key factor in efforts to enhance performance within the public service environment.