The Influences of Servant Leadership and Job Satisfaction in Private Universities in Mogadishu, Somalia

This research analyzes the impact of servant leadership on job satisfaction in Mogadishu’s private universities. Based on the dimensions of empathy, healing, and community building, it is examined how servant-leadership behaviors might influence the well-being and satisfaction of academic and administrative staff as well as students. The study employed a quantitative, cross-sectional design, and data were collected through structured questionnaires from a sample of 100 participants, with 67% students, 18% lecturers, and 15% administrative staff. Stratified random sampling was used to ensure representation from various university departments. The findings show a positive impact of servant leadership on job satisfaction. Empathy was found to be the most significant predictor, having a large impact on employees’ perceptions of their work context (p < 0.001). Community building was also positively associated but less strong, with a weaker effect on job satisfaction (p > 0.05). Although theoretically important, healing had a weaker direct effect on job satisfaction when compared to other dimensions (p > 0.05). The model predicts 70% of the variance in job satisfaction, indicating strong explanatory and predictive power. These findings underscore the significance of leadership styles that emphasize emotional support, trust, and interpersonal relations among private universities in post-conflict and resource-poor settings like Mogadishu. The research suggests that embracing servant leadership can improve job satisfaction, organizational stability, and the effectiveness of the organization.