The optimization of accessibility and installation of smart delivery Lockers in the Tepebasi district of Eskisehir, Turkiye

The increasing urban population density and rapid growth in e-commerce are exerting pressure on the efficiency and accessibility of delivery services.This has resulted in a substantial engineering challenge concerning the strategic positioning of urban delivery lockers.The objective of this study is twofold: firstly, to enhance the accessibility of smart delivery lockers, and secondly, to ascertain their optimal placement in order to meet the needs of individuals residing in the area.Subsequently, the model is to be implemented in the Tepebasi district of Eskisehir, Turkey.The designated area was subdivided into cells, with each cell defined as being within a walking radius.The problem is modelled as a clusteringbased set covering problem.Furthermore, the decision-making process was informed by a comprehensive set of demographic and logistical data.Multi-criteria decision-making technique TOPSIS was utilised in order to define priorities of the neighborhoods.The study encompassed various demographic categories, including age groups, educational levels, and the mean monthly cargo traffic intensity across different neighbourhoods.It is evident that, upon the analysis of the obtained data, the implementation of coveragebased set covering optimization with TOPSIS was necessary in order to identify areas with high access potential.