From Resilience to Thriving: Rebuilding Workplace Culture Through Agency and Connection

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Authors: Jonathan Westover
Cited by: 0

Abstract

Corporate America's long-standing emphasis on resilience has inadvertently normalized a "survival mode" workplace culture characterized by chronic stress, reactive decision-making, and burnout. This article examines how organizations can shift from demanding resilience to fostering genuine thriving by cultivating employee agency—the capacity to make intentional choices supported by belief in their efficacy. Drawing on conservation of resources theory, self-determination theory, and recent organizational scholarship, we analyze the organizational and individual costs of survival-oriented cultures and present evidence-based interventions across three domains: resource stewardship, cognitive flexibility development, and social connection infrastructure. Case narratives from healthcare, technology, and manufacturing sectors illustrate practical implementation strategies. We argue that thriving workplaces require systemic commitment to reducing demands, expanding resources, empowering choice, and prioritizing relational wellbeing—shifts that simultaneously enhance talent retention, performance, and sustainable competitive advantage.

Fields of Study & Subjects

Job Satisfaction and Organizational Behavior Stress and Burnout Research Workplace Health and Well-being

Publication details

Journal / source
Human capital leadership.
Volume
31
Issue
3
Publication date
1 March 2026
Language
EN