Digital Vital Records Management as an Intrapreneurial Practice in Supporting Higher Education Reaccreditation

Institutional reaccreditation in 2026 is a strategic agenda for Institut Seni Budaya Indonesia (ISBI) Bandung to maintain governance quality, as mandated by BAN-PT Decree No. 382/SK/BAN-PT/Akred/PT/IV/2021. One of the main challenges in this process is the management of vital records as accreditation evidence, which has been predominantly manual and fragmented across units, resulting in slow document retrieval and incomplete evidence. This study aims to develop an integrated digital vital records management model through the lens of Digital Public Intrapreneurship (DPI), in which the researcher, as administrative staff, initiates an innovation under institutional constraints using a competitive DIPA internal grant. Employing a descriptive qualitative case study design, data were collected through interviews with a BAN-PT assessor, field observations, benchmarking at Universitas Padjadjaran, and testing of a live prototype. The findings show that the Sistem Arsip Vital Digital Terpadu (SAVDT), built on Google Sites integrated with Google Drive and structured according to IAPT 4.0 criteria, reduces document retrieval time by approximately 89% (from four days to 25 minutes) and increases the readiness of accreditation evidence from 51% to 93%. These results indicate that digital vital records management is not merely a technical improvement but a form of intrapreneurial practice by public servants that helps overcome organizational inertia, strengthens institutional accountability, and accelerates digital transformation to support successful higher education accreditation.